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It’s always a good idea to be prepared for emergencies. Whether that’s a hurricane, tornado, or even a burst pipe, being prepared can help alleviate anxiety. And, it helps you be more productive and effective while responding to the emergency. Although you may not have considered preparing yourself for plumbing emergencies before, it’s never too late to get started.

Locations and Contacts

You need to know where your shut-off valves are located and have the phone number of an emergency plumber readily available. You can post the number on your fridge, or you can simply store it in your phone under a name that you’ll easily recognize. Your main shut-off valve is typically going to be in the basement or near the front of the home. If it’s in neither of those locations, it might be in a “meter pit” near the street or even mounted on an exterior wall. The main hot water valve will be on your hot water heater. The shut-off valve for your sink is typically under the sink, and the shut-off valve for your toilet is typically under and behind the toilet. Your dishwasher’s shut-off valve should be under the sink. Usually, you’ll find a line leading from the hot water under the sink to the dishwasher. For your clothes washer, the shut-off valves should be set into the wall, where the hoses meet and feed into the washer. You may need to move your washer a bit in order to access them, and you might want to make sure that you have a wrench handy. Sometimes, the valves can be difficult to move.

There may be other contacts to consider. If you live in an apartment complex, you’ll need to speak with the manager on site and let them know about the problem. If repairs are included at your complex, you may have to submit a work order rather than contact a plumber yourself. However, you should still know how to shut off the water in order to prevent further leaking and water damage.

Your First Responses

The first thing you should always do is to shut off the water. This helps to limit any possible water damage, and it also makes it much easier for your plumber to identify and detect the problem when they arrive. It will also allow you to clean up the area to at least some degree. You should be very careful with backed-up lines, since sewage can potentially enter the home. Don’t touch water that’s obviously contaminated or looks discolored. You should always keep your safety in mind.

After the water is shut off, you should call your contacts. If you have the number for an emergency plumber, you should be certain that they respond 24-hours a day. Emergencies don’t always happen on a convenient schedule, and waiting for a response could allow the problem to get worse over time. If you need to, you should also call your local manager, or whoever else might be responsible for the property.

After you’ve shut off the water, you should also shut down the water heater. If your water heater runs on gas, you should also turn off the gas valve. Allowing it to continue to heat could allow temperatures to rise to dangerous levels. To keep you, your family, and your home safe, you’ll have to shut off the gas. In order to allow excess water to leave safely, you can turn on the outdoor faucet. This will allow water in the pipes to escape.

Whenever you need emergency plumbing in Roswell, you should be sure to contact a respected, trusted, local plumbing service. With any emergency, it’s never a good idea to take chances.